Privacy Policy

Last Updated: 2026/03/03

Company registration information

• Company Name: 武汉市顺妍昌电商有限公司
• Legal Representative: 李顺
• Phone: +86 15107972474
• Email: service@mail.benkaduv.com
• Date of Establishment: 2025-10-13
• Unified Social Credit Code: 91420104MAEY2UCQ5U
• Company Address: 湖北省武汉市硚口区古田路19号江湾国际二期E栋/单元4层（9）商号

This Privacy Policy describes how benkaduv ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site") or otherwise interact with us. We are committed to protecting your privacy and ensuring you have a positive experience on our Site.

1. Information We Collect

We collect various types of information in connection with your use of our Site, including:

• Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address (including shipments to Malaysia), payment information (such as credit card numbers), email address, and phone number. We refer to this information as "Order Information".

• Device Information: We automatically collect certain information about your device when you visit the Site, such as your web browser, IP address, time zone, and some cookies that are installed on your device.

• Usage Information: We may also collect information about your interactions with the Site, such as pages viewed and products of interest.

2. How We Use Your Information

We use the Order Information to:

• Process and fulfill your orders, including shipping to Malaysia, payment processing, and providing invoices and order confirmations.

• Communicate with you about your orders and provide customer support.

• Screen orders for potential risk or fraud.

• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

We use Device Information for security purposes, to improve our Site, and to understand how customers use the Site.

3. Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example, we use payment processors, shipping carriers (for deliveries to Malaysia), and analytics providers. We require these third parties to handle your information securely and only for the purposes of providing services to us. We may also disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

4. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information. We may retain anonymized data for analytics purposes.

5. Your Rights

If you are a resident of certain jurisdictions, you may have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the contact details below.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@mail.benkaduv.com or by phone at +86 15107972474.